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Without the contribution
of Kew Bridge Steam Museum's army of volunteers the Museum could not exist. Countless people
from all walks of life have freely given their time and effort
to our restoration cause, inspired by the extraordinary magnetism
of our pumping station and its historic engines, by the magic
of steam power, by the restoration programme and by the friendly
people who bring life to the Museum.
Like any Charitable Trust that
is continually developing we always need to increase the number
of regular volunteers to help our full-time staff run and maintain
the Museum.
We want volunteers with all sorts
of skills. At weekends, we need at least one volunteer to run the
shop, one to act as a guide and two volunteer engine drivers. If
we are to get any restoration work done, we need at least another
three. So, on a typical operating day, between four and ten volunteers
are needed. In addition, we have regular volunteer sessions when
restoration and maintenance work is carried out.
What are the incentives
to becoming a volunteer at Kew?
There are main ones: doing a rewarding job and joining a friendly
team of like-minded colleagues. Some of the work is done as a team
but there are also plenty of jobs that you can do on your own.
How do I apply?
Contact the Museum Office - Tel: 020 8568 4757, or email
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and register your interest. We will then send you information about
the Museum and volunteering. Also included will be a volunteer
registration form. Once you have returned the form, the museum
will invite you to visit and discuss how you can help. If all goes
well, you will be asked to attend three trial sessions to see if
you like working with us. One of these sessions will be an induction
course covering rules and regulations and Health & Safety as
applied to the Museum. If you are keen to continue, then you will
become a registered volunteer and continue with training, as necessary.
Note that the minimum age to be accepted as a volunteer is normally
16.
What jobs are volunteers
asked to do?
These can be divided between "front of house"¯ jobs
(those that involve contact with the public) and "behind
the scenes"¯ work. In addition to running the shop and engine
driving there are other "front of house" jobs such
as helping with publicity activities and acting as Museum guide
or steward.
Running the shop is combined
with running reception. This involves handling admission and shop
charges, answering the telephone and answering any questions posed
by the public to set them on their way around the Museum. Engine
driving requires an affinity with engineering, an interview with
our driver training officer, and, subject to suitability, 12-18
months of training to become a fully qualified driver. During training,
you will be expected to attend driver instruction twice a month.
On the publicity front, work
involves manning the Museum's stands at exhibitions, distributing
posters and leaflets and, once experience is gained, the option
to give talks to clubs and societies. As a guide, you will need
to acquire knowledge of the Museum's engines, of the exhibits
in the Water for Life Gallery, and be prepared to act as a steward
during our special event weekends when attendance numbers can increase
four-fold. Guiding sometimes involves assisting our Education Officer
with visiting school parties.
What about behind
the scenes¯ work?
There is always mechanical work to be done in the workshop under
the guidance of our engineering team, but if you don't have
specific machine shop skills there are always jobs like dismantling,
cleaning, painting and reassembling items of machinery undergoing
restoration. For those interested in the past, there is much to
be done helping our archivist in conducting further research, maintaining
computer records and labelling documents and illustrative material.
We are very fortunate in having a brand new archive room for this
purpose as part of our Heritage Lottery Award. We are also seeking
and recording anecdotal material from former Water Board employees.
And then there are opportunities for people willing to help our
office staff with time consuming work such as bulk mailings.
If I become a volunteer,
will I have to commit to coming on a particular day?
That really depends on your choice of activity. Engine drivers,
shop volunteers and guides are rostered and undertake to attend
on the designated occasions. When a special project is planned,
we give those offering to help a day and time to attend. However,
many of our volunteers are either retired, or are self-employed
and can come on weekdays as well as at weekends. In addition many volunteers
attend at the weekend especially on Saturdays. Otherwise, we try
to accommodate specific volunteer availability.
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